Telephony and media edge
SIP, WebRTC and codecs, on a network you do not control.
Write about this layerWe hire when we meet someone who has built the hard part before. If that is you, the address is at the foot of this page and a paragraph beats a covering letter.

Five layers, and the open one is the job.
Latency, models, retrieval and a deployment on hardware we do not own. The last one shapes the rest.
SIP, WebRTC and codecs, on a network you do not control.
Write about this layerBarge-in, endpointing and a budget a caller can hear.
Write about this layerAccents, code-mixed audio and voices, tuned per locale.
Write about this layerA cited answer or an honest no, inside a permission filter.
Write about this layerInstall, upgrade and observe a system you cannot log into.
Write about this layerFive layers, one deployment, inside someone else’s boundary
Not a culture statement. Each one is written so it could be shown false, because a value nobody outside the building can check is only a poster.
Radical Ownership
You take a problem end to end, including the deployment.
Whoever picks up a layer designs it, ships it and watches it run inside a customer perimeter. Nothing is handed on at the edge of a job description.
Engineering Excellence
The hard parts are built here, not wrapped from elsewhere.
Speech, turn taking, retrieval and the deployment are all ours to change. When a caller hears a pause, there is nobody else’s roadmap to wait on.
Accelerated Growth
You learn beside the people who built the layer.
The team is small enough that a review comes from whoever wrote the thing you are changing. Mentoring here is an argument about your code, not a programme.
Collaborative Culture
An idea is judged on the call it would improve.
Designs are argued in the open and the decision is written down with its reason. Disagreement is cheap; an unexamined assumption in a live deployment is not.
Bleeding-Edge Tech
A new model earns its place on measured audio.
Speech and language move every month, so evaluation is the work: accents and code-mixed audio are measured per locale before anything reaches a caller.
The runtime is live in banking, health services and telecom, not in a demo environment.

A carrier’s support floor on a live call
~10,000 Voice AI agents live, 99.98% Agent Uptime, 30+ Languages, Eight industry-specific fine-tuned LLMs
What the runtime carries today
the runtime
7 to 12 customer intents live in production, inside 6 weeks from go-live
Intents added by the customer after go-live
customer-led expansion, Jun 2026 to Aug 2026
91K total calls since go-live, 38.9X volume growth, 67.54% AI automation rate
Growth of one deployment since go-live
all interaction types, Mar to Jun 2026
That is the true state of it, and it does not mean we are not hiring. Write to the address in this panel with one paragraph about the hardest thing you have shipped, and a CV if you have one.