The integrators who take Voicing to market, and how yours joins them.
Systems integrators and contact centre operators deliver Voicing inside the customer’s own perimeter, on contracts the customer already holds. Find a partner below, or become one.
- Systems integration
- Contact centre operations
- Inside your perimeter
Delivery and systems integration partners
The firms that take Voicing to market.
A delivery partner does one of three jobs on a customer’s estate: build it, run the floor on it, or supply what it plugs into. Three tracks, and the firms already on them.
Systems integration
Scope it, build it, hand it over
An integrator scopes the queues with the customer, stands the runtime up inside their perimeter and wires it to the systems the estate already runs.
The firms on this track
Already live inside their programmes
Enterprise programmes are live on the runtime with LTIMindtree today.
Contact centre operations
Run the floor and the queue on it
An operator puts the runtime on its own floor, takes the queue that used to wait, and keeps its supervisors on the exceptions that need a person.
The firms on this track
Already live inside their accounts
Teleperformance runs Voicing accounts on its own floors today.
Technology and platforms
Wire the estate the runtime attaches to
A technology partner carries the runtime to the platforms an estate already runs, so nothing on the floor is replaced in order to add a voice to it.
What a partner wires
- Telephony and SIP
- Contact centre platforms
And the estate behind it
- CRM and records
- Cloud and private VPC
These are kinds of system a partner wires, named as integration targets and not as partners.
Your partner builds it. Your perimeter holds it. Nothing moves to us.
A partner scopes the estate, stands the runtime up inside the perimeter, runs the seats and opens the next queue. One drawing, read as the buyer’s assurance and as the partner’s own workflow.
Room on the runtime for the next practice.
A partner does not resell Voicing, a partner builds on it. What follows is how that starts, and what each side brings.
What we bring. What you bring.
Three parties, three lists, no overlap and nothing assumed. The record of every call stays on the customer’s side of the boundary.
Outside the perimeter
Inside the customer’s perimeter
Voicing AI
Ships the runtime and the models, and stands an engineer beside yours.
- The runtime and the models
- Releases and evaluation
- Second line of support
The partner
Holds the relationship, the estate knowledge and the work on the floor.
- The customer relationship
- Integration, rollout and seats
- First line of support
Inside the customer’s perimeter
The customer keeps
Holds the perimeter and all that is inside it, before and after.
- Data, storage and retention
- The perimeter and the policy
- The record of every call
From one conversation to a running practice.
Four steps, in the order they happen, with no commitment asked for before the first one. One account you already serve is enough to start.
Enable
Your architects and delivery leads work through the runtime with ours, before any account is named.
Qualify together
One account you already serve, one queue inside it, chosen with us and scoped against the estate.
Deliver the first engagement
Stood up inside that customer’s perimeter, your engineers leading it and ours in the room with them.
Run and widen
Your seats run it. The next queue opens on the runtime that is already inside the perimeter.
The first engagement is scoped with you. Nothing here is a programme you apply to.
A runtime to build on, and an engineer beside you.
What a practice needs to deliver the first account and to sign off the second. Mechanisms, not a programme with levels in it.
A working runtime
Build on the runtime we ship to customers, not a sandbox copy of it.
Deployment patterns
The patterns to stand it up in a customer’s VPC or on their own racks.
An evaluation harness
Sign a release off against the customer’s own queues before it ships.
Second line behind yours
Your first line answers the floor. Ours answers your engineers.
A named counterpart
One person at Voicing who knows your accounts and your roadmap.
A joint account plan
Written with you before the first call, and revised as the practice grows.
Already running on the estates of institutions that cannot afford a bad call.
Every name is a signed reference, and the sentence under them carries the scope and the period each was measured over. Ask and we will put you on a call with the team that ran the deployment.
UTI Mutual FundHDFC BankEquifaxTelmexSura
Signed references, each with its own scope and period: UTI Mutual Fund, VAANI voice-first contact centre, inbound and outbound calls, since Dec 2025; HDFC Bank, collections and servicing automation, 2026; Equifax, inbound call handling, call volume up 2.5× after go-live, Jun to Aug 2026; Telmex, multilingual support with Real-Time Translation, Spanish and English, 2026; Sura, two deployments, 647,956 calls, Mar to Aug 2026.
Two doors, and the same runtime behind both.
The suite your customers deploy
One of them is yours. Whichever it is, the first call is with an engineer.
Find a partner
Bring your integrator to the first call. We run the architecture review against your own queues, on the infrastructure you intend to deploy on.
Become a partner
Bring one account you already serve. We scope one queue inside it with you, and stand the first engagement up together.