Skip to content

What went live, and who reported it.

Every announcement since December 2024, the outlets that carried it, and the briefings we publish ourselves.

Coverage01 / 04

  1. September 2026

    The agent reads its own calls, and then fixes what it finds.

    Ten specialist agents read the speech, language and tool traces of a live call, then apply the improvement instead of filing it as a ticket.

    “We built a platform where you ask a question about one call, in plain language, and it doesn’t just tell you what could be better. It goes and improves it.”
    Abhi Kumar, co-founder, Voicing AI

    Reported by

  2. Ongoing

    Analysts and buyers have put the runtime on their own lists.

    Gartner, Everest Group and CIOReview name the platform in their voice coverage, and verified buyers rate it on Gartner Peer Insights.

    “Our goal is to bring humanity back to digital interactions and help enterprises build service experiences that customers can trust.”
    Abhi Kumar, Co-founder, Voicing AI

  4. August 2025

    The pause between a question and its answer, measured and closed.

    We published our own measurements of response time, speech quality and mid-call language switching, with every figure in the release itself.

    “People don’t measure latency in milliseconds. They just know when it feels instant.”
    Abhi Kumar, Founder, Voicing AI

    Reported by

  5. June 2025

    A European bank has put agentic voice into daily production.

    Eurobank, Fairfax Digital Services and Voicing AI went live in Cyprus, starting with IT support and operations, with more of the bank to follow.

    “A powerful vote of confidence in our country’s potential as a strategic hub for next-generation AI technologies.”
    Nicodemos Damianou, Deputy Minister of Research, Innovation and Digital Policy, Cyprus

  6. February 2025

    Dhruv now answers business travellers for Thomas Cook India.

    Thomas Cook (India), SOTC Travel, LTIMindtree, Fairfax Digital Services and Voicing AI launched a multilingual advisor for corporate travellers.

    “Dhruv is quite literally The North Star of innovation in digital client experiences.”
    Sanjay Tugnait, President & CEO, Fairfax Digital Services

  7. December 2024

    LTIMindtree partnered with Voicing AI, and then invested.

    A listed services company took a strategic stake and began taking the runtime to its own clients. The outlets below carry their own figures for it.

    “Our investment aims to redefine business interactions through intelligent automation and AI.”
    Debashis Chatterjee, CEO, LTIMindtree
From Voicing02 / 04

What we published ourselves.

Briefings written here rather than reported elsewhere, on the operational side of regulated voice work.

Press desk03 / 04

Talk to us before you publish.

Interviews, briefings and the detail behind any story on this page go through one address.

Or write instead: anurag@voicing.ai

Ask a press question

Voicing AI elsewhere

Company profiles kept by third parties. Not press, and not written by us.

Closing04 / 04

Bring one call type. Leave with an architecture.

An airport service desk at sunrise: a traveller with a suitcase at the counter, and an agent in a headset answering behind it.
Voicing

Voice infrastructure on the contact centre floor

A working session with an engineer who has deployed inside a bank’s perimeter. We map your telephony, data boundary and handoff rules, and tell you what we would not automate.

Book a Demo